Warranty Cost Reimbursement Email
Updated: 15/06/2021
Article #: 19
Hi
Our warranty policy clearly states that buyers are responsible for sending faulty items to us for repairs.
We will in return bear the cost of returning the unit back to you.
The cheapest courier for sending an item of this nature is myhermes.co.uk (it costs under £4.00)
Please make sure you enclose a note stating your name, address, contact number, email address, and a brief description of the fault.
Our warranty policy clearly states that buyers are responsible for sending faulty items to us for repairs.
We will in return bear the cost of returning the unit back to you.
The cheapest courier for sending an item of this nature is myhermes.co.uk (it costs under £4.00)
Please make sure you enclose a note stating your name, address, contact number, email address, and a brief description of the fault.
Thanks & Regards,
--
VRAi Support
Team
www.vraifitness.com
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