Hi

Not to worry, the item is still under warranty.

Please return the item to the address below and we will get technicians to have a look at it.

The return address is:

Roneyville
62 Leytonstone Road
London
E15 1SQ

If they are unable to resolve it they will send you a replacement.

Please note that as per the terms of the warranty document included with the unit, buyers are responsible for the shipping cost for returning the faulty unit to us. We will in turn bear the shipping cost and ensure that the repaired or replacement unit is delivered to you.

Note: Please make sure you enclose a note stating your name, address, contact number, email address, and a brief description of the fault.

Thanks & Regards,

VRAi Support Team